A heart felt appreciative letter from a friend.

My recent title, "Giving rebate is a bad ethic in selling" was well read by many of my clients. Out of the many, I was deeply touched by an old friend, Dato Merican who is currently residing abroad, wrote to me upon reading my blog. I like to share his thought and feeling.

His email...."Yes, Robert. Yours was first email I read at 6am today after completing my morning prayer and meditation. I try to at least 10 minutes of meditation everyday immediately following my morning prayers. I try to mold this as my daily routine because the mind is still fresh at the early hours and more so after saying your prayers to God for thanking HIM to see another new day of your life in this 'temporary' world.

As I read your article, my mind which had just went through its training to attain clarity and calmness through the routine meditation, could easily travel back into time and recollect how we met and how you sold me insurance. What impressed me at that was your reply to my question, why you chose the insurance as your career. You told me, as follower as Buddhism, this was the only career you thought, could allow you to serve mankind in a way of giving him the protection he needs as he grows to face the world. Of course, I see it that every industry, in one form or another is a service oriented, whether it is banking, manufacturing, massage, etc, etc and so is the insurance. Since the time I met you three decades ago, we have had been in contact without much a long break. My policies had been matured many years ago and I no longer hold any policy with you but still our communication is alive and continuing. We have seen each other grow through the decades, you have not ceased your "services" to me. You are still sending me informative and motivational ideas and thoughts that suit my current age. You have helped in my financial needs. You ensured that my insurance was always alive during its tenure. Given me advices on handling problems related to family and business. So! In short, I want to say, you have lived to your words that you uttered to me three decades ago with your service to mankind. Best regards."

His letter was so appreciative that I almost cried while reading his contents. I started well and ended beautifully with the world. My belief - "The best and most beautiful things in the world cannot be seen or even touched. They must be felt with our heart." I am sure my friend and me have felt it in our heart. Dato Merican thank you for allowing me to serve you for these three decades as a friend.