Deng Deng a friend from Penang asked me to define the word Professionalism.
In short I described as: Skill, good judgement and polite behaviour that is expected from a person who is trained to do a job well.
Thirty years ago, when I first started to sell life insurance, I termed myself as only an agent or a salesperson. I don't consider myself as truly a professional then cause I knew very little about the trade. It took me many years to learn about the rules and regulations of the business, when I could sell more effectively but I still wasn't a professional yet. It was only after more than 10 years in the business, when most of my clients started to trust and respect me. Not only was I knowledgeable in products and related matters, I was getting wiser who could understand more of my client's needs and want. I developed better human relationship, I spoke more confidently and I was very passionate on my career. Today, all my customers take me as a professional in life insurance.
Yes! Professionalism has to be earned, rather than being called. A real "Professional" is a brand, which is tagged with respects that one gains. It takes lot of practice for an individual to perfect himself, and a path to perfection is professionalism. The path to perfection involves holding high personal standards, competing with oneself, constant learning, dedication, and commitment to excellence.
My Dear Deng Deng, "Have I answered you?"
yeah! the sifu is really professionalism sifu.
ReplyDeletea person with skill, good judgement and polite behaviour but without knowledgeable also might act as professionalism in the way of handering people.
p/s: if the way i comment sound like un-professionalism, pls foorgive.
haha...
yeah! the sifu is really professionalism sifu.
ReplyDeletea person with skill, good judgement and polite behaviour but without knowledgeable also might act as professionalism in the way of handering people.
p/s: if the way i comment sound like un-professionalism, pls foorgive.
haha...
Hi Deng Deng,
ReplyDeleteA person who could speak well might not write very well. And that is why I am here trying to learn to write better by blogging. I'm a professional salesperson but I'm only an amateur writer.
Thank you for letting me to write on your behalf.