Friday, November 09, 2012

How to speak effectively on phone....


Selling tips..

Most sales begin with a phone call. To be effective on phone, a salesperson has to be speak well with confidence. Otherwise no prospect or even customers might be interested to entertain these unattractive calls.

The most ideal way to start an introduction over the telephone is to speak with a high pitched voice. The voice has to be cheerful, friendly, exciting and confidence. The receivers must be able to feel all these qualities, though they could only hear the voice. Eyes have strong senses but the ear is equally powerful to listen and to determine the strength of the callers. No one likes to befriend a caller who shows a weak personality. 

Thirty years ago when I first started to be a life insurance agent, I had to train myself to speak effectively right. Each morning when I made those cold calls on the phone, I spoke in front of a small mirror placed on top of my working desk. And whenever I spoke with anyone, I made sure my face was smiling on the mirror in front all the time. I believe a smiling self speaks better with cheers all round and a happy person always attracts energy. At the same times, I recorded all those tele-conversations and to be listened again while driving to work. The looking at the mirror while speaking, and correcting the mistakes through the recordings really helped me to be excellent caller on phone. Today! All my clients love to hear my telephone's voice 

Food for thought"If your own mind is muddled, much more will the minds of your hearers be confused" ~ Dale Carnegie

Thursday, November 08, 2012

Bald head man is intelligent......


Having a coffee chat with Professor Harcharan Singh, he enlightened me with his humorous wisdom.

Though Harcharan is a Sikh, he doesn't wear turban. His head is bald and his beard is mushy all over his face. Yes! He is a young man of 70 years. I asked him, "Professor, you do have a lot of hair on your face but why your upper top is hairless. And I'm pretty sure, your bottom has even more hair."

Professor replied, "Gravity is the reason!"

Sitting across our table was Tham, another young man of 77 who still works as a contractor. Looking at Tham I said, "Professor! Tham has hair on his head but no beard like you. What is the logic then?"

Intelligently Professor replied, "When you don't think much, you would have more hair on your head!!!"

Pondering over his statement I laughed. I still have a lot of hair on my head. What about you?

Do you know - "Anyone can be confident with a full head of hair. But a confident bald man - there's your diamond in the rough" - Larry David.

Wednesday, November 07, 2012

Today is my 2000th Post......


Hooray! Today is my 2000th posts, since I started to blog in 2007. Time really flies! When I first began to write here, I thought it was merely a short period of time before I might call it off. BUT! I got addicted to it because I didn't know my mind had so much to share, not only talking but by writing as well. On top of it, blogging allows me to gather so many friends and readers from all over the globe. 

Talking is my hobby. One can talk well, might not write well. That applies in me too absolutely. However while having this interest to blog, I had the opportunity to learn to express myself in writing. Today! Writing no longer is a difficult task for me. With more support and guidance from my International Readers, I'm sure I could even improve further. 

To all my regular and supportive readers, I say... "Thank you so much for reading my blog." 

Tuesday, November 06, 2012

Buy when you don't need it!!!!


Life is really so fun....

Thirty years ago when I first started to sell life insurance, most of my young prospects were unwilling to buy this unheard products from me. Either they didn't have the extra cash to buy or they thought the needs were not there. I had to see twenty or more prospects to close one case. Sometimes even the one case I closed could be terminated after effecting within a month because the client had so much of negative thinking in holding the insurance then. Selling those days were really very tough and difficult. 

What about today? Is definitely much easier. No need to prospect or cold call. Potential customers were introduced and they are willing to sign up immediately. They certainly know the needs and benefits of life insurance. But!!!! I could not sign them up because either they are too old to be insured or they are not healthy and have medical problems. No life insurance company would accept unhealthy customers. They want to buy and yet I could not sell to them. 

Funny isn't it? When they were young they refused to accept my offer, and when they realised what I said were true, it's always too late to be accepted. 

Conclusion: Buy Life Insurance when you don't need it because when you need it, you can't buy!!!

Monday, November 05, 2012

Super Storm Sandy is a woman....


Last week the Super Storm Sandy caused havoc over the east coast of America. Many lives were killed and the damages exceeded billions. Never in their history that such storm could be so devastating.

In our male sauna room while relaxing ourselves, I threw the subject over with the members.Why Super storm has to be named with a woman's name? Why not a man's name? Can't it be called Robert or Randy? Sandy is a woman! Everyone was laughing. Perhaps man is no longer as wild as woman now. Woman is super great, they are more intelligence, they are more fearful and they can tear a house down if they want to. Even a great advance nation like America respects woman, they rather post the Super storm with a woman's name. Haha!!

Someone said why don't we asked our pastor who happened to be with us in the sauna. Pastor put his view. There are more Goddess than God's name. Most Goddesses are great and powerful, and naming the Super Storm with a woman's name is appropriate. Sorry gentleman, we have to give way to woman who has changed the entire world of today.

Food of thought - “A woman is like a tea bag; you never know how strong it is until it's in hot water.” - Eleanor Roosevelt.

Sunday, November 04, 2012

INDIAN EXPLAINS DAYLIGHT SAVINGS TIME

If you are one who finds that there isn't sufficient time a day for you to be fruitful, I have found a solution for you....
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Friday, November 02, 2012

The Samosa Vendor - Rags to Riches.



Certainly an eye opener! Unbelievable!!!
A short, but, a real story. shared to me by an Indian friend....

Today in India it's unbelievable .......the numbers are a little difficult to swallow, but interesting nevertheless.

It was my regular train journey home from work.I boarded the 18:50 pm train from Paranur. When the train was about to leave Guduvanchery, a samosa vendor with an empty basket got on and took the seat next to me. As the compartment was sparsely occupied and my destination was still far away, I got into a conversation with him. 

Me: "Seems like you've sold all your samosas today." 

Vendor (smiling): "Yes. By God's grace, full sales today." 

Me: "I really feel sorry for you people. Don't you get tired doing this tiresome job the whole day?"

Vendor: "What to do, sir? Only by selling samosas like this every day do we get a commission of 75 paise for each samosa that we sell."

Me: "Oh, is that so? How many samosas do you sell on an average each day?"

Vendor: "On peak days, we sell 3,000 to 3,500 samosas per person. On dull days, we can't even move 1,000 samosas a day. On an average, we sell about 2,000 samosas a day."

I was speechless.....for a few seconds. The guy says he sells 2,000 samosas a day; at 75 paise each, he makes about 1,500 rupees daily, or 45,000 rupees a month. That's Rs 45,000 a month. OMG. I intensified my questioning and this time it was not for time passing.

Me: "Do you make the samosas yourself?"

Vendor: "No Sir. Our proprietor gets the samosas through a samosa manufacturer and we just sell them. After selling we give him the money and he gives us 75 paise for each samosa that we sell."

I was unable to speak a single word more but the vendor continued..."but one thing for sure...most of our earnings are spent on living expenses. Only with the remaining money are we able to take care of other business."
Me: "Other business? What is that?"

Vendor: "It is a land business. In 2007 I bought 1.5 acres in Urupakkam for 3 lakh rupees and I sold it a few months back for 15 lakhs. Now I have bought land in Uthiramerur for 5 lakh rupees."

Me: "What did you do with the remaining amount?"

Vendor: "Of the remaining amount, I have set aside 6 lakhs for my daughter's wedding. I have deposited the other 4 lakhs in the bank."

Me: "How much schooling have you had?"

Vendor: "I studied up to third standard; I stopped my studies when I was in the 4th standard. But I know how to read and write. Sir, there are many people like yourself, who dress well, wear a tie, wear shoes, speak English fluently and work in air-conditioned rooms. But I don't think you guys earn as much as we do wearing dirty clothes and selling samosas."

At this point, what could I reply. After all, I was talking to a millionaire! The train chugged into Chromepet station and the samosa vendor got up from his seat.

Vendor: "Sir, this is my station...have a good day."

Me: "Take care." 

What more is there to say..