Your eyes can show you are in love!

I met one of my young lady client who looked so happy through her eyes. Without hesitation I asked Steph, "Are you in love at the moment?" In a shy manner she replied, "How do you know Robert."

With my experiences, heart is the place where love resides. Unfortunately we can't see the heart from the outside. However there is a pathway from the heart that links to our eyes. So when a person is happy and especially in love, that person's eyes would grow with love.

In order to sense and learn this type of love grow in lover's eyes, I suggest you dine in a romantic restaurant where all lovers patronize. Those places are flowered with roses and are lit with candles. Don't just eat but look around you to see the eyes of those lovers who are dinning as well. Observe their facial expression and movement. You definitely can see the different of how sweet and romantic they are. A reminder, please don't miss to look at their eyes. They have the grow of true love.

Steph, you have the eyes of love and I too have them, but just that you are not experience enough to observe mine.

For those who are in love; "Pure love is the basis of eternal relationship."

Learn from our past.

Most people live in the present and forgotten the past and neither border to think of the future. The present looks good and comfortable when the past was difficult and suffering. Why think of the future when it isn't there yet.

If this is the mind-set of our younger generation, the nation could be in danger of future progress. Today we are comfortable in life when most things are available to every one. Not 50 years ago, when our country was poor and undeveloped then. Getting into school was not easy or getting a simple job was difficult. There was hunger and begging was common. The average life span was shorter due to the environmental and standard of living. Comparing the today is so much different. School is free for all, unless one intends to attend in a private one. Unemployment is to the minimum, unless one is choosy to get a job. No one died of hunger here and we have not seen a beggar for a long time. Our average life has gone up tremendously due to improvement of living.

Our present younger generation is a pampered and a spoiled one. Perhaps they had heard but they had never seen the suffering of the past. The grand parents or even the parents might have experienced the hard time before. Now that life is much easier, the parents have forgotten the past. They love their children and would wish to give the best and comfort to them. Without realising and understanding the facts of life, unintentionally parents give their love to their children wrongly. They give more than they should. Their children are over protected in every sense. They refuse to let the young to suffer like them before.

End results; their children lack self independence, are lazy, demanding, carefree, not responsible and soft in character. These are the common characteristic personality of our today's youth and it is alarming. They have developed a wrong attitude in life and we the parents are to be blamed.

How can our growing nation be turned into a fully developed country, when our present youth are not even willing to excel and to stride harder. Without their strength and enthusiasm, the future might not turn so bright after all.

Moral of the story; "No past, there would be no present. No present, there is no future."

Man is just toy for woman.

As man. we always find difficult to understand woman. More so on their feeling and desire.

In my life, I came across a woman who at the beginning looked simple and innocent. She had feminine charm which would be easy to make man fall for her. Came a gentleman who was attracted by her, they both fell in love rapidly. At the start, she wanted all his attention which he willingly gave. In order to prove, he was truly in love with her, almost everyday he sent love messages or poem of romance to her without fail. Not a single night would he fail again to call her to speak on phone before sleeping. They met most of the time, when Saturday was a lover's outing day and Sunday was another lover's night for dinner. She loved to travel and he was too happy to take her wherever she wanted. This was the pre romance period.

Two years later things changed. The man was even more serious than at the beginning. He loved her, missed her and needed her. When this happened, she complained that every night call was a nuisance. He was like wasting her time, when she should be doing her homework at home. Comparing to last time, no call from him, she would not be able to sleep. The love messages and poem were hardly read even though they were sent. Saturday and Sunday were too tight a time now because there were more other important events to meet. Don't mention the words travel and holiday, as everyday is a working day for her. This was the pro romance period.

I really pity all men because to satisfy and understand women isn't easy at all. To women, I think they take men as their toys. To play with them as and when they like. If they are in the mood, the toys are important to them then. Otherwise, they can just throw away the old toys and they can always buy new one again.

Really can't blame them, as women are getting smarter and richer. For the men, I beg you guys to work harder and smarter too. If we are not going to be better than them, we would always be their toys. Mark my words, for this is the true facts of life. Look around yourself. See how many successful ladies you know, would know how to cook, wash, care for the young and the old and be good lovers for the men. They prefer to earn well outside than to sacrifice more for their families. Perhaps they might even not prepared to have babies.

For the men, please awake yourself. For the women, be sincere and be fair. If the first man, Adam didn't requested for a companion, all females would not be in existence today. We need each other to move forward in life. You can't be living alone and neither can the men.

Definition of happiness by Judi Singleton; "Happiness is when your mind is thinking through your heart."... Specially for women.

Thanks Deen for your comment on attitudes

Deen, thanks again for your sincere comments on my title, "Right Attitude." If only our Malaysian would adopt the right attitude in life, we should be more progressive than our neighbours.

You are totally right, skill could be taught and be developed but not attitude. Perhaps one can cultivate right attitude slowly from others. I can't be quoting of others wrong attitude but right around my circles of work, I could see many who are not working right. I have a very closed associate who at one time took me as a mentor. This person is willing to work and learn from me. I had taught this person almost everything, in term of ideas and selling skill but sad to say this person is still not doing well at all.

This person is intelligent and has personality but lacking in right attitude. Mind isn't positive, swing from time to time. Persistence is extremely weak. Work hard but no integrity. Determination and confidence level are low. Not focus and lousy organising. Non decisive and doesn't believe in products. Slow to learn and weak in common sense. Loyalty is there but not dedicated because complain more than ever. All these attributes to wrong attitude.

The person has the knowledge but wisdom of understanding in life is rather weak. The wrong attitude of the mind, effected the person's success. If only this person could listen, things would definitely be better.

Star performer always has right attitude.

A consensus was done worldwide to find out what are the attributes to make a star performer of a company. They picked the best 100 established international corporations and interviewed their best 5 star performers of each . They finally gathered 30 common attributes that made them special from the rest.

The 30 attributes of star performer:

1. Honesty 2. Competitive 3. Positive attitude 4. Persistence 5. Patience

6. Hardworking 7. Integrity 8. Humility 9. Sense of humour

10. Drive 11. Determination 12. Confidence 13. Responsible 14. Motivated

15. Communicator 16. Organised 17. Listener 18. Pride 19. Empathy

20. Single-minded 21. Decisive 22. Belief 23. Goal Oriented 24. Learner

25. Enthusiasm 26. Common Sense 27. Detail Master 28. Dependable

29. Dedicated 30. Loyalty

Please note; 25 are purely 'Attitudes.'

4 are 'Skill' that are 'Attitudes' related.

1 is regarded as a skill alone.

Conclusion; if you truly want to be a star performer in your company but lack the above attributes, then most likely you would fail to be one. Unless you change. "The main reason a person achieves, keeps and performs well in a job is totally dependent on his attitude and not only on one's skill alone."

Three Golden Rules In Selling

A lot of sales are not concluded because most salesperson make mistakes without realising themselves. They are excited to complete the transaction immediately without knowing when, where and how to close a proper sale. I take this opportunity to share my three golden rules before I conduct a sale.

1. Know your prospect first.

Relax and take a bit of time to talk and introduce yourself. If you are truly a good and interesting salesperson, you should be able to market yourself to your prospect. This is not the time to sell your product. Don't even utter one word of it. Most sales are rejected because the product is mentioned too early. During this period, you should be able to sense whether you are comfortable with him. Keep asking yourself at the same time, whether prospect is comfortable with you as well. If he doesn't respect and like you, he would not be comfortable with you at all. How could you be able to sell your product, when he doesn't like your present.

2. Is the time right?

If you think, you had made him like you, perhaps you could proceed to sell. However, before doing so, ask yourself and him, whether both have the time to discuss further. In case, you don't have time because your next appointment is due soon, don't waste your time to talk about your product now. Or your prospect might be having his next meeting soon, it would be better to come again for another convenient time. Never rush against time.

3. Is the location right?

The above two rules are fulfilled but the location isn't ideal for discussion, is also another set-back. To sell, you new a quiet and cosy environment to think and ponder about doubts and solutions. If the place isn't right for serious discussion, then don't kill the sale but rather postpone to another date and place.

The above three golden rules look simple enough but yet many salesperson always tend to over look these requirements. So my fellow colleagues, remember these golden rules and you should do better in future selling.

Be focus on your selling

Is sad to see a lot of my fellow colleagues, finding difficulties to stay longer in our business. At the beginning of their insurance career, things were extremely exciting when they saw glamour and income. In order for them to see immediate results, the fastest and easiest ways were to approach people closed to them, relatives and friends. When these new agents who brought in the rapid new sales, everybody was happy, from the managers to the company. For their achievement, they were well recognised and rewarded.

You could see the excitement slowly decreasing, when they found that there were no more 'easy sales', after selling from the third year onward. All their closed contacts were being approached and they had no more excuses to ask their friends to buy again from them. When they started, they were treated like heroes and stars, because they were producing marvellously as rookies. Three years later, they could almost lose all their enthusiasm and hope in this career. Those who still insisted to continue, became beggar salesperson. Their selling were more like begging rather than to sell on clients' or prospects' needs. They sold out of desperation.

The main cause of their defeat was; they were never trained to sell in the first place but they started more like being an order takers. They started with those easy sales from their closed contacts and when they ventured into the natural and unknown market, they were totally at lost. Was like a pet dog being thrown to hunt in the wild. These pet dogs would never survive in the jungle unless they were trained to be hunter.

To make things even worst, most agents are encouraged to sell various products. From life insurances to general insurances. Including will writing and talking on investment, selling unit trust. Let alone life insurance is a long term learning, when one has to be committed. How could they within these short period of two to three years, to be able to learn all the about products with competence and confidence. Without focus, failure would be too soon to happen.

My only advices to my fellow young colleagues. Learn the hard way by selling to strangers or try extensive cold calls at the start of your career. By doing so, you would understand human behaviour and manner better and faster. Pick your one product that you like most and make sure you learn the hundred percent of it. Focus on what you want and create the dreams for yourself on this life long career. If you are serious, I am sure you would be successful in whatever you endeavour.

A friendly advice; "Do not allow anything to be an obstacle, see everything as a stepping stone to victory."