Wednesday, September 22, 2010

Is the customer telling the truth?

Selling Tips..

Yesterday i was talking about the one obstacle of selling... Prospective customers not telling the truth of not buying. First i use my eyes to detect the buying signals by screening their faces and body movement. Usually when customers have no money, their facial lacks confidence and grow. Focus on their eyes where all tell tales sign would be revealed. A happy heart would have a set of beautiful eyes. Otherwise most likely they might have got problems which would hinder our selling approaches. Like i said, it takes a lot of patience to learn this art of looking at faces to determine the financial confidence of a person.

Second step is to listen. Not only to listen and to understand our prospects' views but to hear whether the voice is truthful or untruthful. Meaning, a 'No' could be a 'Yes' or a 'Yes' could be a 'No'. A professional salesperson has the skill to capture the right pitch and sounding of those words and know whether is real or unreal spoken. Again this Art of listening needs time and interest to develop.

Once a salesperson has mastered the skill to see and to hear, selling is all in his hand. So the next time when a prospect says 'No' to you, make sure he means it and don't let him deceives you. For your information, this special skill is also applicable in checking whether your love partner is telling the truth in loving you. Look at his eyes and ask him how much he loves you. Believe me.. girls should be able to sense whether their men are telling the truth.

I hope the above helps...

Food for thought - "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them" — Ralph Nichols

1 comment:

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