Friday, December 30, 2011

Face to face selling

Selling tips...

Do you try to sell your products on the telephone? Don't! Cause the chances of closing the deal is extremely small. Those who work as telemarketers have to make hundred calls to close a few cases. The ratio could be 3 over 100.  Basically the telephone calls are meant for closing an appointment. The prospect could be asking about your products, you have to out smart him not to reveal what you are selling and try to request an appointment to meet. I used to say.. "Mr Prospect! It would be difficult to explain my products on the phone now. If you allow me to see you in person, my explanation is easier for you to understand. Is tomorrow or the next day at 11am or 2.30pm ideal for us to meet". 

Remember the telephone is for short and brief introduction of who you are and to make the fastest appointment to meet up. Whereas selling needs the face to face touches. On phone prospect could only hear your voice and cannot see your expression. Selling needs the sighting of emotion. Your face with your exciting eyes could change the mood of the prospect in front. Your hand with movement of illustration could interest the prospect thought. Your entire outlook could reflect your success and assurance. Your fantastic personality offers the signal buy. So! Unless you could meet your prospect in person, never attempt to sell on the telephone.

Food for thought -  "It is not your customer's job to remember you. It is your obligation and responsibility to make sure they don't have the chance to forget you" - Patricia Fripp

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